BUSINESS PROCESS REVIEW & REQUIREMENTS DEFINITION
Determine your needs prior to contacting vendors. Your new system should automate and/or support the way you would like to do things in the future. The Business Process Review (BPR) is designed to help you better meet your organization’s strategic goals and objectives by streamlining operations and eliminating process inefficiencies.
Based on the information gathered in the Requirements Definition phase, we will create an RFP or RFI and distribute it to 4-6 vendors. A standard grading system and methodology for gathering qualitative data will be used to evaluate each vendor and allow for group evaluations based on consistent criteria. Final presentations from 2 vendors will be scheduled after the evaluation process is complete.
This is a critical step in a well-informed system selection. At least one visit to the reference company is required. A list of criteria will be established to cover with each reference, such as:
- Performance Against Schedules
FORM A SYSTEM SELECTION
Successful system implementations require involvement and support from users. User participation will not only result in better decision making, it will also generate a sense of ownership and commitment to the success of your project.
A group of 5-10 key users and managers should assist in the process. Choose objective and respected individuals who will commit energy and enthusiasm to the project. These individuals will typically continue as members of your implementation team.
To evaluate a vendor as a long-term partner and ensure the product will meet your needs, BRS creates scripted demos, uses scorecards to evaluate objective data, and meets with the selection team to evaluate subjective data. A corporate visit to the software company is also required.
Software contracts are different and complex. Our team has experience evaluating contracts and software proposals as a precursor to a full legal review.
AFTER THE SELECTION
Brave River is prepared to continue into the implementation project in a variety of roles, including:
- Internal Project Manager
- Project Advisor / Project Director
- Other Technical Assistance